{"id":4947,"date":"2025-06-04T08:55:26","date_gmt":"2025-06-04T08:55:26","guid":{"rendered":"https:\/\/fatarice.com\/?page_id=4947"},"modified":"2025-06-04T09:27:10","modified_gmt":"2025-06-04T09:27:10","slug":"shipping-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/fatarice.co\/index.php\/shipping-and-exchange-policy\/","title":{"rendered":"Shipping and Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4947\" class=\"elementor elementor-4947\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64a686a e-flex e-con-boxed e-con e-parent\" data-id=\"64a686a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32259b0 elementor-widget elementor-widget-heading\" data-id=\"32259b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Exchange Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f03fd8 elementor-widget elementor-widget-text-editor\" data-id=\"9f03fd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>At Fata Rice, customer satisfaction is our top priority. <\/strong><br \/>We strive to deliver high-quality rice products to your doorstep quickly, safely, and efficiently.<\/p><p><strong>Shipping Policy<\/strong><\/p><ul><li data-start=\"364\" data-end=\"507\"><strong data-start=\"364\" data-end=\"390\">Order Processing Time:<\/strong> Orders are processed within 1\u20132 business days (excluding weekends and public holidays) after receiving confirmation.<\/li><li data-start=\"510\" data-end=\"662\"><strong data-start=\"510\" data-end=\"528\">Delivery Time:<\/strong> Standard delivery takes 3\u20135 business days within the UK. Delivery times may vary depending on your location and courier availability.<\/li><li data-start=\"665\" data-end=\"781\"><strong data-start=\"665\" data-end=\"686\">Shipping Charges:<\/strong> Shipping charges are calculated at checkout based on weight, delivery method, and destination.<\/li><li data-start=\"784\" data-end=\"915\"><strong data-start=\"784\" data-end=\"797\">Tracking:<\/strong> Once your order is dispatched, you will receive an email with tracking details to monitor your shipment in real-time.<\/li><\/ul><p><strong>Exchange Policy<\/strong><\/p><ul><li data-start=\"943\" data-end=\"1033\"><strong data-start=\"943\" data-end=\"959\">Eligibility:<\/strong> You may request an exchange within <strong data-start=\"995\" data-end=\"1029\">7 days of receiving your order<\/strong> if:<\/li><li data-start=\"1038\" data-end=\"1066\">You received the wrong item.<\/li><li data-start=\"1071\" data-end=\"1110\">The product was damaged during transit.<\/li><li data-start=\"1113\" data-end=\"1229\"><strong data-start=\"1113\" data-end=\"1140\">Non-Exchangeable Items:<\/strong> Opened or used rice bags are <strong data-start=\"1170\" data-end=\"1186\">not eligible<\/strong> for exchange due to food safety standards.<\/li><li data-start=\"1232\" data-end=\"1244\"><strong data-start=\"1232\" data-end=\"1244\">Process:<\/strong><\/li><li data-start=\"1249\" data-end=\"1382\">Contact our support team at <strong data-start=\"1277\" data-end=\"1301\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1279\" data-end=\"1299\">support@fatarice.com<\/a><\/strong> with your order number, photo evidence (if applicable), and reason for exchange.<\/li><li data-start=\"1387\" data-end=\"1472\">We\u2019ll provide further instructions, and a replacement will be shipped after approval.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Exchange Policy At Fata Rice, customer satisfaction is our top priority. We strive to deliver high-quality rice products to your doorstep quickly, safely, and efficiently. Shipping Policy Order&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4947","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/pages\/4947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/comments?post=4947"}],"version-history":[{"count":22,"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/pages\/4947\/revisions"}],"predecessor-version":[{"id":4984,"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/pages\/4947\/revisions\/4984"}],"wp:attachment":[{"href":"https:\/\/fatarice.co\/index.php\/wp-json\/wp\/v2\/media?parent=4947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}